Coronavirus (COVID-19)

Travel Information & Procedures 

Thank you for staying with us at the Pearl South Padre Resort at South Padre Island!
In order to help minimize the spread of COVID-19, we have implemented the following rules and procedures:

• ​Umbrella Rentals, Parasailing, Sandcastle Lessons, Banana Boat Rides, and other activities that allow for social distancing are available all summer.
• ​The Pool & Pool Bar & Grill are open
• ​Housekeeping services are currently limited
• ​Valet/Bell carts are available for guests upon check-in & check-out

Check-In

• For reservations confirmed within 48 hours of arrival, the full amount of room & tax for all nights will be charged at the time of booking.  For any reservations booked more than 48 hours prior to arrival, 1-night room and tax will be charged at the time of booking, and all remaining nights will be charged 48 hours prior to arrival.  First-night deposit is refundable up to 48 hours prior to arrival; within 48 hours of arrival, all deposits are non-refundable.
• When arriving at the hotel, please have only the primary guest enter the lobby to check-in, other family members/guests should wait in the vehicle.
• Valet Parking and luggage assistance are not provided.
• Luggage Carts are provided.

Rooms & Cleaning

• Rooms have been cleaned, disinfected, and sanitized before your arrival.
• Daily room cleaning will not be provided during your stay.  Place any dirty towels, sheets, and linen in a plastic bag and place outside of your door by 11am or 3pm in order to get replacements. Replacement towels, sheets, and linen will be delivered once the dirty items have been picked up.
• If you have any special needs or requests during your stay, please call the front desk by dialing “0” on your room phone or by calling (956)761-6551.

Check-Out

• It is not necessary to stop by the front desk to check out.  Luggage will not be held or stored by the hotel at any time.
• Receipts for your stay will be sent electronically via e-mail.
• If you have any billing issues or questions, please contact the front desk via phone at (956)761-6551.

Policies and Procedures are liable to change at any time without notice.  Any questions or concerns can be shared directly to the property leadership team at (956)761-6551.